FAQs

1. How can you register on WikiExpert?

Registering on WikiExpert is easy, all you have to do is click the ‘’Register’’ button on the top right corner of the page. You will then be taken to our registration form.

Clients:

1. What is WikiExpert?

WikiExpert is the global platform which enables you to access expertise

2. Is it FREE to register on WikiExpert?

It is FREE to register a client account on WikiExpert.

3. How can you book a session with a professional?

Once you have chosen your prefered professional all you have to do is make sure you are registered and click the ‘’Book a session’’ button. You will then be able to contact the expert to schedule a convenient time for both parties using our partner Telebond.

4. Does WikiExpert allow me to have live video calls with professionals?

Yes, we use the latest technology to get you connected with the professional of your choice all in HD quality provided by our partner Telebond.

5. How much does it cost to have a session with one of your registered professionals?

Each expert charges a different amount depending on the duration of the session. The price can be seen on each individual profile.

6. I’m camera shy, do I have to have my web camera turned on?

No problem, just turn off your camera once the session has begun. You will be able to see the expert but they will not be able to see you.

7. Do you have an app?

Yes, our partner Telebond has an app which you can use to access your sessions and complete them on your IOS or Android device.

8. How can I access WikiExpert on my PC?

You can access WikiExpert on your preferred browser. We recommend you access Telebond via PC using Google Chrome for best user experience. This is due to the video connection which is best experienced using the Google Chrome browser.

9. I am having technical difficulties, who can I contact for help?

You can use the video and audio test solution on Telebond which can be accessed here: https://telebond.com/faqs. If the problem persists please contact info@wikiexpert.com

For questions regarding Video & Audio, the Sessions and Earnings page, Calendar Integration etc. please visit - https://telebond.com/faqs.

Experts:

1. What is WikiExpert?

WikiExpert is the professional marketplace for expertise where your publications are the key to a polished profile page, keeping clients engaged and always updated with your latest work.

2. How much does it cost to register on WikiExpert?

Registration costs £19 per month - one flat cost. We do not charge commission so you are on top of your finances with no surprise extra costs.

3. How can I apply to register?

Registering on WikiExpert is easy, all you have to do is click the ‘’Register’’ button on the top right corner of the page. You will then be taken to our registration form. Make sure you add a professional headshot, this will help you stand out as a true professional.

4. Why do you ask for my physical address if sessions are entirely online?

We require your address for billing purposes.

5. Does WikiExpert allow me to have live video calls with clients?

Yes, we use the lastest technology to get you connected with the professional of your choice all in HD quality provided by our partner Telebond.

6. Will I be notified when a client would like a session?

Yes, once a client has clicked your ‘’Book a session’’ button and completed the request form, you will receive an e-mail.

7. I am having technical difficulties, who can I contact for help?

You can use the video and audio test solution on Telebond which can be accessed here: https://telebond.com/faqs. If the problem persists please contact info@wikiexpert.com

For questions regarding Video & Audio, the Sessions and Earnings page, Calendar Integration etc. please visit - https://telebond.com/faqs.