The Business Framework comprises of these key elements:
Client Acquisition & Relationship Management
Business leaders need to be responsive to each client’s unique requirements and manage the quality & efficiency within each engagement. They need to have a precise understanding of their client’s needs in order to fulfill and further expand the profitable segments of their portfolio. For gaining new clients and cross-selling to existing clients, they must have a rich contextual insight on identifying & evaluating opportunities and coordinating action-steps for prioritization and pursuit.
Talent Acquisition & Performance Management
An organization’s competency depends on its ability to attract, hire, retain, and motivate talented professionals. Business leaders have to balance the needs of the company viz. engagement profitability with the requirements of the individual viz. interesting work. Delivering on commitments and building the firm’s brand image depends on recruiting & investing in distinctive expertise, and assigning them to the best matching engagements.