What is an expert
Mark Twain defined an expert as "an ordinary fellow from another town". Will Rogers described an expert as "A man fifty miles from home with a briefcase." The word “expert” comes from the Latin experientia and means "knowledge gained by repeated trials." One dictionary defines an expert as a “person wise through experience.” When you engage with a expert in the true sense of the word, you get someone who has gone beyond theory, and partakes in the practical. Next time you fly on an airplane, you can be thankful for experts who maintain the engines and pilot the craft! Tell me why you want to work with an expert...
The Japanese word kaizen (改善) means 'change for the better'. I am serious about my commitment to improve the services I provide you, because I am committed to the practice of continuous improvement of myself. I thank you for giving me the opportunity to serve you, and plan on the opportunity to serve you better.